Privacy policy

1. Introduction

Welcome to Naimani. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Manitoba privacy laws.

2. Information We Collect

When you visit our store, place an order, or interact with our website, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing information.
  • Order Information: Purchase history, products ordered, and delivery preferences.
  • Technical Information: IP address, browser type, and browsing behaviour (via cookies and similar technologies).
  • Marketing Information: Your preferences for receiving marketing communications.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Process Orders: Handling transactions, shipping products, and providing customer support.
  • To Communicate with You: Sending order confirmations, updates, and responding to inquiries.
  • To Improve Our Services: Analyzing website usage to enhance your shopping experience.
  • For Marketing: Sending promotional offers, newsletters, and special deals (with your consent).
  • Legal Compliance: Fulfilling our legal obligations under applicable laws and regulations.

4. Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that help us operate our business.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owners.
  • Legal Requirements: To comply with legal obligations, we may disclose your information if required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember Your Preferences: Keep track of your shopping cart and account settings.
  • Analyze Website Traffic: Understand how visitors use our site to improve functionality.
  • Target Advertising: Show you relevant ads based on your browsing behaviour.

You can manage your cookie preferences through your browser settings.

6. Security and Data Storage

We take the security of your personal information seriously. We use industry-standard security measures, such as encryption and secure servers, to protect your data. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and as required by law.

7. Your Rights

You have the right to:

  • Access Your Information: Request a copy of our personal information about you.
  • Correct Your Information: Update or correct any inaccuracies in your data.
  • Withdraw Consent: Opt out of marketing communications or withdraw your consent for data collection.
  • Lodge a Complaint: If you believe your privacy rights have been violated, you may contact us or the Office of the Privacy Commissioner of Canada.

8. International Data Transfers

As our store is hosted on Shopify, your data may be transferred outside of Canada for processing and storage. We ensure that any such transfers comply with applicable privacy laws and that your data is protected by appropriate safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the date of the last revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

Naimani
Email: info@naimani.ca